Job Order #: 5642522

Employer Name: Best Western Plus
Wage/Salary Info: $13.00 to $15.00 hourly
Posted Date: 12-Sep-2018
# of Positions: 3
Employment Terms: Full Time
Length of Employment: Full Time, 30 to 40 hours per week
Education: Grade 12
Experience: No Experience
Apply By: 12-Oct-2018
How to Apply?: Visit the job on the National Job Bank


Business Equipment and Computer Applications
– Spreadsheet
– Multi-line switchboard
– Central reservation system (CRS)
Work Setting
– Hospitality industry
– Hotel, motel, resort
Specific Skills
– Take, cancel and change room reservations
– Register arriving guests and assign rooms
– Provide information on hotel facilities and services
– Process group arrivals and departures
– Process guests’ departures, calculate charges and receive payments
– Perform light housekeeping and cleaning duties
– Investigate and resolve complaints and claims
– Balance cash and complete balance sheets, cash reports and related forms
– Answer telephone and relay telephone calls and messages
– Clerical duties (i.e. faxing, filing, photocopying)
– Provide general information about points of interest in the area
– Follow emergency and safety procedures
– Handle wake-up calls
– Provide customer service
– Assist clients/guests with special needs
– Maintain an inventory of vacancies, reservations and room assignments
Security and Safety
– Bondable
Work Conditions and Physical Capabilities
– Fast-paced environment
– Work under pressure
– Attention to detail
– Standing for extended periods
Personal Suitability
– Effective interpersonal skills
– Flexibility
– Team player
– Excellent oral communication
– Excellent written communication
– Client focus
– Dependability
– Judgement
– Reliability
– Organized

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