Unit: Insurance
Date Posted: 12/30/2015
Position Type: Permanent
Competition No. 2015-1491
Salary Level: Level 8 ($31.28 – $38.37 per hour)
Location: Kindersley, Saskatchewan, CA
Division: Operations
Application Deadline: 1/22/2016 11:59 PM
Reporting to the Customer Service Office Manager, this position is responsible for the following:
- Provide training and leadership to adjusting staff on SCIC programs, initiatives and customer service techniques.
- Provide daily coaching and monitor work assigned to adjusting staff.
- Ensure accuracy and completeness of inspections and corresponding documentation.
- Perform all types of claims/inspections, as required, and become directly involved in fieldwork dealing with dissatisfied customers or problem situations.
- Conduct field training and ensure staff is aware of policy and procedure changes.
- Assist the Manager with the recruitment and selection of adjusting staff.
- Make recommendations to the manager as to the content of performance evaluations for adjusting staff.
- Attend meetings and training sessions to keep updated on corporate and agricultural changes.
- Participate as a member of the sales team for the annual sale of the Crop Insurance program.
Find more details on: saskcropinsurance.com