Source: Joel Ballard, cbc.ca, October 20, 2020 Taylor Jones says he was told WestJet would only provide WestJet Dollars — travel credits that have a 24-month expiration date. It was supposed to be a dream vacation. Taylor Jones had purchased two round-trip tickets to Orlando, Fla., to visit Disney World — a surprise birthday and… Continue reading B.C. Couple’s 4-Month Battle With WestJet Over Flight Refunds
Tag: airline
Canada Extends Restrictions on International Travel Until Sept. 30
Source: The Canadian Press Staff, ctvnews.ca, August 28, 2020 Canadian citizens and permanent residents who are returning home to Canada will continue to be subjected to strict quarantine measures. OTTAWA — The federal government is extending travel restrictions by one month to limit the spread of COVID-19. Public Safety Minister Bill Blair said Friday on… Continue reading Canada Extends Restrictions on International Travel Until Sept. 30
Refunds “Unlikely” for Passengers as Airlines End Physical Distancing
Source: Alexandra Mae Jones, ctvnews.ca, June 29, 2020 Airlines have said passengers can rebook for free. TORONTO — WestJet and Air Canada will soon begin selling every seat on their flights again, ending their attempts at physical distancing — a decision that has left many passengers demanding refunds. Starting July 1, passengers will no longer… Continue reading Refunds “Unlikely” for Passengers as Airlines End Physical Distancing
Westjet and Air Canada End Physical Distancing on July 1
Source: cbcnews.ca, June 25, 2020 Air Canada and WestJet conduct pre-boarding temperature checks, require masks on board, enhanced aircraft cleaning and cut out hot drinks and food. The country’s two largest airlines are ending their on-board seat distancing policies starting July 1, raising health concerns amid a pandemic that has devastated the travel industry. Air… Continue reading Westjet and Air Canada End Physical Distancing on July 1
Airline Temperature Checks Mandatory for Travelers in Canada
Source: Ryan Patrick Jones,cbc.ca, June 13, 2020 If a first check finds a fever, the person’s temperature will be taken again in 10 minutes. Anyone found with a fever in both checks will not be allowed to fly unless they have a medical document providing a reason. Passengers travelling by plane to, from or within… Continue reading Airline Temperature Checks Mandatory for Travelers in Canada
Some major airlines requiring passengers to wear face masks
Source: Justin Harper, Peter Hoskins, bbc.com, May 4, 2020 To limit the spread of viruses, some major airlines are requiring passengers to wear face masks in the check-in area, lounges, boarding gate areas and during flights. Many big US airlines are bringing in new health and safety policies for both passengers and cabin crew this week. Other carriers… Continue reading Some major airlines requiring passengers to wear face masks
Passengers in Fond-du-Lac plane crash filing class-action suit against airline
Source: Guy Quenneville, CBC News, January 23, 2018 Statement of claim alleges passengers ‘were left to fend for themselves’ Six of the 22 people who were aboard a plane that crashed shortly after takeoff in Fond-du-Lac, Sask., last month and their families plan to sue the airline involved, according to the attorney representing them. Tony Merchant of… Continue reading Passengers in Fond-du-Lac plane crash filing class-action suit against airline